Privacy Policy

Last Updated: January 15, 2025

SpeakFlow Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website arewefucked.org and use our educational services.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for our services or courses
• Fill out contact forms or consultation requests
• Subscribe to our newsletter
• Communicate with us via email or phone
• Participate in surveys or feedback requests

This information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Professional information (job title, company, career goals)
• Payment information (processed securely through third-party processors)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain website features.

2. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To provide communication coaching, interview preparation, and public speaking training services
• Communication: To respond to inquiries, send confirmations, and provide customer support
• Personalization: To tailor our services and recommendations to your specific needs and goals
• Payment Processing: To process transactions and manage billing
• Marketing: To send newsletters, promotional materials, and updates about our services (you may opt-out at any time)
• Improvement: To analyze website usage and improve our services, website functionality, and user experience
• Legal Compliance: To comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Payment processors
• Email service providers
• Web hosting services
• Analytics providers
• Customer relationship management platforms

These providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, including:

• Court orders or subpoenas
• Government investigations
• Legal claims or disputes
• Protection of our rights, property, or safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure servers with restricted access
• Regular security assessments and updates
• Employee training on data protection practices
• Access controls and authentication procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, commonly used format
• Restriction: Request restriction of processing in certain circumstances
• Object: Object to processing based on legitimate interests

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

6. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods include:

• Client records: 7 years after last service date
• Marketing communications: Until you unsubscribe
• Website analytics: 24 months
• Payment records: As required by tax and financial regulations

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information we collect, use, and disclose
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

12. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 5 above. Our legal basis for processing your information includes:

• Consent: You have given explicit consent for specific purposes
• Contract: Processing is necessary to fulfill our contract with you
• Legal Obligation: Processing is required to comply with legal requirements
• Legitimate Interests: Processing is necessary for our legitimate business interests